On Sunday ConNetica Directors John Mendoza and Marion Wands flew to Boston in the US for the Hospital Flow Professional Development Program run by the Institute for Healthcare Improvement. This program has brought together a myriad of experts in the field of hospital transitions to improve the consumer and carer experience of presenting to hospital and post-hospital care. The program "enables participants to identify hospital wide strategies and approaches needed to deliver the right care in the right place at the right time".
John and Marion will be speaking with world leaders in tertiary healthcare improvement to help inform our Hospital Transition Pathways projects back here in Australia.
ConNetica's Hospital Transition Pathway projects play an integral role in understanding the experience of consumers, carers and service providers related to mental health transitions into, through and out of the Australian hospital system. ConNetica recently delivered a report to the West Australian Primary Health Alliance with an in-depth analysis of four hospitals in Western Australia - three in metropolitan Perth and the fourth in Albany. The project heard the voices of over 50 consumers and carers with experience of hospital transitions, and worked with hospital staff and service providers in each catchment to understand current transitions and how they can be improved.