Program Review and Evaluation
ConNetica's Program Review and Evaluation services improve an organisation's capability and capacity to deliver quality and cost effective client services.
We use our proven credentials as executive leaders and contemporary thought leaders in program design and service frameworks to analyse specific program, organisation and sector wide initiatives to identify existing strengths, areas for improvement and risk. Our approach results in recommendations that boost productivity, staff and client satisfaction, organisation credibility and market share.
Our broad understanding of best practice frameworks and ability to quickly establish rapport with our clients and stakeholders enables us to readily gather and analyse all relevant and often sensitive information that is impacting performance.
Our approach ensures we develop and recommend practical solutions that facilitate service excellence in service delivery, client and stockholder engagement, risk management, governance, workforce development and effective use of technology.
Our services increase productivity and improve staff and client satisfaction.
For more information please visit our contact page.
ConNetica's Program Review and Evaluation Tools
ASSERT Diagnostic Methodology
Risk Management Tool
Change Management and Communication Tool
Staff Retention Strategies
Business Opportunity Tool
Measures of Social Inclusion Survey
Stages of Readiness and Change Employment Survey
Client and Service Provider Satisfaction Surveys
Service Excellence - Best Practice Guidelines
Contemporary Literature Reviews and Case Studies
Timely provision of services through the use of our existing tools and templates that are based on best practice evidence and real life experience and application.
Change management expertise to ensure that our recommendations incorporate strategies that maximise stakeholder commitment and sustainable outcomes.